Privacy Policy

Caparison Guitars would like to let you know what data may be gathered and how that data is used.  There are a few main ways in which data is collected and used, as outlined below.

Personal Data

We collect only personal information that you voluntarily submit to us when you register your instrument, fill in contact forms, order products or whenever you have chosen to provide us with any information. Your personal data is collected and processed for the purpose of carrying out the task at hand, it is not stored any longer than necessary.

When using our site, our servers store data for various security reasons. This information may include the name of your ISP, the website you used to link to our site, the websites you visit from our site and your IP address. We only ever use the information for statistical purposes, individual users remain anonymous and are never identified.

We use technical and organisational security measures to protect your data from manipulation, loss, destruction or unauthorised access.  Your information is transmitted via encrypted means to prevent them being intercepted or misused by third parties.

The following organisations may receive information when customers place orders:

Stripe, Inc. - Name, address, email and credit card information is passed to Stripe for processing the payment. Customers can find information on Stripe’s privacy policy at https://stripe.com/gb/privacy

PayPal – Name, address and email information is passed so that PayPal can process the payment. Customers can find information on PayPal’s privacy policy at https://www.paypal.com/us/webapps/mpp/ua/privacy-full

Klarna - In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.

General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.

Cookies

Our website uses cookies. These are mainly pertaining to strictly necessary site functions such as display language or for customer account logins and other functions of our online shop. More information about cookies https://en.wikipedia.org/wiki/HTTP_cookie

You can choose not to accept cookies by blocking them in your browser security settings.

Google Analytics & Google Tag Manager (web analytics)

Our website also uses Google Analytics and Google Tag Manager, Google Web site hosting services, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).

For further information about Google Analytics & Google Tag Manager: http://www.google.com/analytics/features/

You can opt out of Google’s advertising tracking cookie here: http://www.google.com/policies/technologies/ads/

You can opt out of all Google Analytics tracking software with this browser plug-in: https://tools.google.com/dlpage/gaoptout/